Senior Logistics Manager

Job Advert Description

Identity is looking for a Senior Logistics Manager to project manage all crew and delegate logistics across a diverse range of projects including Corporate Conferences, Exhibitions, UK Government Events and major events.  

Identity is a dynamic and energetic live events agency where creation and delivery is the beating heart of our business. Working with a number of global brands and government departments we design and deliver their live events in the UK and internationally. We are pioneers of human experience. 

Key Responsibilities and Accountabilities: 

  • Venue search, negotiation, contracting and end-to-end venue management 
  • Third party and supplier contracting 
  • Delegate registration management 
  • Management of large hotel blocks, managing individual and group requests 
  • Crew logistics, including accreditation, accommodation, travel and transfers and staff welfare 
  • Overseeing all aspects of delegate management beyond registration including joining instructions and evaluations as required 
  • Working closely with Project Leads and attending client status update calls as requested 
  • Developing and managing timelines, risk registers and status reports and ensuring logistical elements are running to schedule and as expected 
  • Budget ownership/contribution, securing client approvals, where relevant 
  • Collaboration, coordination and direction of the logistics team to ensure output is aligned with the solution designed to meet the client brief and objectives 
  • Onsite management of the logistics team and all associated suppliers e.g. delegate registration, catering, hospitality, accommodation, transport, etc. 
  • Understanding of H&S obligations for project delivery from logistics perspective 
  • Contribute to post event internal review meetings and the detailed debrief with the client, producing a report capturing key learnings and insights 
  • Contribute to project close down and a full financial post-event reconciliation. 
  • From time to time, you will also be required to contribute toward the delivery of pitch winning tenders 

Skills and Experience:

  • Demonstrable and proven experience in managing all aspects of the event and crew logistics involved in large-scale project delivery within the events and exhibitions space 
  • Previous experience in managing accreditation and accommodation blocks for large groups 
  • Exceptional organisational and project management skills and planning expertise 
  • Highly developed and proven negotiation skills 
  • Excellent people management skills with proven ability in leading and motivating teams 
  • Excellent verbal and written communication skills 
  • Experienced in working across multiple agency disciplines in a collaborative manner 
  • Confidence in contributing to and presenting proposals and budgets to senior clients 
  • Agile and adaptive with the resilience and stamina to sustain effective performance under pressure 
  • Ability to manage multiple projects in a fast-paced, time-sensitive environment 
  • Confident and enthusiastic approach to our diverse industry, must be committed to delivering excellent customer service and must be professional at all times.  


  • Significant experience as a Logistics Manager/Senior Logistics Manager in an agency of similar stature to Identity 

More reasons to join: 

  • You’ll bring your expertise, we’ll expose you to the best in the industry 
  • Leadership opportunities and scope to grow with the department  
  • Remote/flexible working + offices in both Eastbourne and London 
  • Culture of training and professional development  
  • 25 days holiday plus your Birthday off 
  • Annual team awards 
  • Exciting staff social calendar 
  • Social, Environmental and Charity committees reflect a genuine commitment  
Equal Opportunities

We are opposed to all forms of unlawful and unfair discrimination. All job applicants, employees and others who work for us will be treated fairly and will not be discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. We recognise that the provision of equal opportunities in the workplace is not only good management practice, it also makes sound business sense. This policy will help all those who work for us to develop their full potential and the talents and resources of the workforce will be utilised fully to maximise the efficiency of the organisation.